Privacy Policy

1. Information We Collect

When you contact us or submit an enquiry through our website, Meta/Facebook advertisements, lead forms, or other channels, we may collect information such as:

• Name
• Phone number
• Email address
• Company or business name
• Information about your requirements or enquiries
• Any other information you voluntarily provide to us

The company website does not offer customer sign-in. When enabled in the ERP application, Google sign-in links your verified Google identity to an existing workspace user without changing that user's permissions. It does not request access to Gmail, Drive or contacts. You can sign out of the ERP application to end your session and contact us about account information.

2. How We Use Your Information

We may use the information collected to:

• Respond to your enquiries and requests
• Contact you regarding our products and services
• Provide quotations, demonstrations, or additional information
• Understand your business requirements
• Improve our products, services, and customer experience
• Communicate important information related to our services
• Follow up on enquiries generated through our advertisements

We will not sell or rent your personal information to third parties.

3. Information Collected Through Advertisements

If you submit your information through a Meta/Facebook lead advertisement, the information you provide may be shared with Galletrix Innovations Private Limited so that we can contact you regarding your enquiry and provide relevant information about our products or services.

4. Sharing of Information

We may share your information with trusted service providers or business partners when necessary to provide our services, process enquiries, operate our business, or comply with applicable laws.

We do not sell your personal information.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business records, or comply with applicable legal requirements.

7. Your Rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal information held by us.

To make such a request, you can contact us using the details provided below.

8. Third-Party Services

Our website and advertisements may use third-party platforms and services, including Meta/Facebook and other technology or analytics providers. These third parties may collect or process information according to their own privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable laws. Any updates will be published on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

By submitting your information through our website, advertisements, or lead forms, you acknowledge that you have read and understood this Privacy Policy.